Data Protection Policy

Adda Account Privacy Policy — How we keep your data safe

Joining adda account means more than using a gaming platform — you're also sharing some personal information with us. This Privacy Policy clearly explains what data is collected, how it's used, and how it's kept safe.

Last Updated: January 2026 Estimated 8-minute read
Our Commitment in Brief
  • Your data is never sold
  • Secured with SSL encryption
  • No transfer to third parties
  • Members can request deletion of their data
  • GDPR-Compliant Policy

How We View Your Data

Privacy isn't just a policy to us — it's a promise

Secure Data Storage

All personal data is stored on encrypted servers. Firewalls and multi-layer security are in place to prevent unauthorized access.

Not Shared with Third Parties

Your name, phone number, or financial information is never sold or transferred to any advertiser or third party.

Control Over Your Data

You can view, correct, or request deletion of your data at any time. We are required to respond within 30 days.

SSL & Encryption

All transactions and logins are secured with 256-bit SSL encryption. Your password is never stored in plain text.

No Unnecessary Communications

If you'd prefer not to receive marketing emails or SMS, you can unsubscribe at any time. We respect your choices.

To International Standards

Our Privacy Policy is built in line with international GDPR standards to ensure your rights are fully protected.


This Privacy Policy applies to the Adda Account website, mobile app, and all related services. By using our services, you agree to this policy.

1What Data We Collect

When you use the adda account platform, we collect two types of data — what you provide directly, and what is gathered automatically.

What you provide directly:

  • Full name & date of birth.
  • Phone number and email address.
  • Home address (collected during KYC verification).
  • National ID or passport details.
  • Mobile banking number (bKash, Nagad, Rocket).
  • Bank account details (where applicable).

Automatically collected information:

  • Device type, operating system, and browser.
  • IP address and approximate location.
  • Session duration and activity on the platform.
  • Gaming history and betting patterns.
  • Transaction history.

2How we collect your information

Data is collected primarily through the following methods:

  • Registration Form: Information submitted when creating your account.
  • KYC Verification: Documents uploaded for identity verification.
  • Payment processing: During deposits and withdrawals.
  • Cookies & Tracking: Automatically, while using the website or app.
  • Support Contact: Information submitted via live chat or email.

We will never call you to ask for personal information or your password. If you receive such a call, treat it as fraud.

3Why & How Your Data Is Used

Adda account uses member data solely for specific, legitimate purposes. We have no history of misusing data, and we are firmly committed to upholding that standard.

Primary Use
  • Account creation & management
  • Payment Processing
  • Completing KYC Verification
  • Providing customer support
  • Fraud Prevention
Secondary Use
  • Platform Improvement
  • Building Personalised Offers
  • Market research (anonymized)
  • Meeting Legal Obligations
  • Security Analysis

4Third-Party & Data Sharing Policy

Adda account does not sell your personal data to any third party. However, limited data may be shared in specific circumstances:

Type of Third Party What Data Is Shared Why It's Needed
Payment Gateway Transaction amount & identity Payment Processing
KYC Service Providers Identity Document Details Identity Verification
Regulatory Authority Legally Required Information Legal Obligation
Game Provider Session ID (anonymous) Game Operations

Outside of the cases mentioned above, your data is never shared with any advertiser, broker, or other third party.

5Cookies & Tracking Technologies

Adda account uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on future visits.

Cookie type Purpose Duration
Essential Session Cookie Keeping you logged in Deleted at end of session
Essential Security Cookie CSRF Protection 24 Hours
Analytics Performance Page load & usage statistics 30 days
Analytics Preference Cookies Remembering language preferences and settings 1 Year

You can disable non-essential cookies at any time through your browser settings. Note that some features may not work as intended if you do.

6Data Retention Period

All data is retained for as long as your adda account is active. After account closure, certain data may be kept for a defined period as required by law:

  • Transaction history: 5 years (as required by financial regulators).
  • KYC documents: 5 years.
  • Gaming logs: 2 years.
  • Support conversations: 1 year.

After the above retention periods, data is permanently deleted or fully anonymised.

7Your Data Rights

As a member of adda account, you are entitled to the following rights:

Right of Access
You may request details of what personal data we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Object
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request a download of your personal data.
Right to Restrict Processing
You may request a temporary pause on the processing of your data in certain circumstances.

To exercise any of the rights listed above support@addaaccount.comWrite to us at. We'll respond within 30 days.

8Minor Protection

Adda account does not collect data from or provide services to anyone under 18. If we discover that a minor has registered using false information, the account will be closed immediately and all associated data permanently deleted.

If a parent suspects their child is using this platform, please contact our support team immediately.

9Security Measures

The technical and administrative measures adda account has put in place to protect your data:

  • 256-bit SSL/TLS encryption — applied to all communications.
  • Password hashing (bcrypt) — your actual password is never stored.
  • Two-factor authentication (2FA) — optional but strongly recommended.
  • Regular security audits and penetration testing.
  • Restricted access — only authorized personnel can access your data.
  • Automated fraud detection system active around the clock.

That said, no digital system is 100% secure. In the event of a security incident, we will notify affected members within 72 hours.

10Privacy Policy updates

Adda account reserves the right to update this Privacy Policy at any time. For significant changes, members will be notified via email or app notification at least 30 days in advance.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly to stay informed.

11Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please reach out through the following:

support@addaaccount.com
Live Chat (24/7 in Bengali)
Response time: 24–48 hours

Have More Questions?

What Members Ask Most

Yes, adda account's live betting section provides real-time score updates. You can follow ball-by-ball or minute-by-minute updates for cricket, football, tennis, and other popular sports directly on the betting page — no need to go anywhere else. Just log in and head to the betting section to see scores for ongoing events. Live streaming may also be available for select matches, depending on the event and licensing. With notifications enabled, you'll receive in-app reminders before major events begin.

Signing up for an adda account is quick and straightforward — the whole process takes just 2–3 minutes. All you need to get started is your mobile number (a bKash or Nagad number works perfectly), a password, and your full name. During registration, an OTP will be sent to verify your number. That's all it takes for an initial small deposit. For larger withdrawals, you'll need to complete KYC verification with your NID at a later stage. In short, just your phone number and name are enough to get started.

Your data is safe — sign up with confidence

Your privacy is our top priority at adda account. We are always here for you — with SSL protection, a guarantee that your data is never sold, and 24/7 support.

SSL Secured · Data Never Sold · GDPR Compliant

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